BBVA Compass Credit Card Complaint

Identity theft / Fraud / Embezzlement

BBVA Compass Credit card department,

Identity theft / Fraud / Embezzlement Florida

A total of - fraudulent charges again my Compass Bank credit card on -/-/- & -/-/2015. I and the additional card holders all have the credit cards under our possession, but there are - fraudulent charges in -, Texas.

BBVA Compass customer in Florida
Oct 22, 2015

* Source: CFPB Complaint Database

BBVA Compass response to complaint:
In progress

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How BBVA Compass handles Identity theft / Fraud / Embezzlement complaints

Created with Highcharts 4.2.3BBVA CompassComplaint HistoryComplaints6/20123/20135/20139/201312/20144/20155/201510/201511/20154/20166/201612/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BBVA CompassIdentity theft / Fraud / Embezzlement25.0%16.7%41.7%16.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIdentity theft / Fraud / Embezzlement0.2%13.6%6.8%2.6%0.9%17.4%57.7%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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