U.S. Bancorp Debt Collection Complaint

Other (phone, health club, etc.) Taking/threatening an illegal action threatened arrest/jail if do not pay

U.S. Bancorp Debt collection department,

Other (phone, health club, etc.) Taking/threatening an illegal action Threatened arrest/jail if do not pay Arizona

I just received a very threatening call from a debt collector ; first leaving a threatening voicemail saying I was in dire straights and I need to call back immediately because someone issued complaints against me. I was very confused thinking who could file a complaint against me so I called the phone number that was left on my voicemail. After calling the phone number, the representative - - - explained I had debt with US Bank. I was very confused because I had not had a checking account with US Bank for over 7 years when I closed my account because I was moving to a different location. I told her if I had a credit balance where I owed money to US Bank, they would not have allowed me to close my checking account. She then said that I had an outstanding credit balance of over $500.00 and If I paid her a little over a $1000.00. everything would be taken care of. I told her I would go to US Bank and take care of this since, I legitimately closed my checking account with US Bank without a credit balance. Please help?

U.S. Bancorp customer in Arizona
Oct 20, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints8/201311/20131/20142/20143/20144/20145/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20156/20158/201510/201511/201512/20156/20169/201610/201611/20161/20172/20173/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpTaking/threatening an illegal action3.9%96.1%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking/threatening an illegal action3.4%9.3%5.7%1.5%79.6%0.5%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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