World Omni Financial Corp. Consumer Loan Complaint

Vehicle loan Managing the loan or lease managing the loan or lease

World Omni Financial Corp. Consumer Loan department,

Vehicle loan Managing the loan or lease Managing the loan or lease Florida

World Omni Financial aka South East Toyota Finance has refused to correct the erroneous error on my credit report indicating that on - and - I paid my monthly car payment 30 days past due. Proof of - payments were submitted to the Collections Supervisor by the name of - - indicating that the payments were made before the 30 days. Despite of the proof of payments - - indicated that they have records which indicate that it was made after the 30 days. I explained to - - that their website indicates that when payments are made on line on their website it indicates clearly that any payments made before - time will be posted to that account holder that day. Those - payments which have been reported showing over 30 days late, were paid before the 30th day which I have proof of. That was submitted to - - as well. - - confirmed that the website indicates such, however they had some type of technical error in their website. This makes no sense to me. What does that have to do with my situation? Their technical errors are costing me money. Do to their mistake I am not able to purchase a new car and obtain a good interest rate. My car payments have always been paid the same for the last 2 years, however they indicate on only - occasions that it was later over 30 days which is incorrect. They took it upon themselves to choose what to report late or not. That is not fair to the consumer. It is wrong. I have spoken to them several times and they refuse to correct the error. I disputed it with the - credit bureaus and they made no change because World Omni Financial indicates that I made the payments after the 30 days despite also submitting this correspondence to the credit bureau themselves.

World Omni Financial Corp. customer in Florida
Oct 18, 2015

* Source: CFPB Complaint Database

World Omni Financial Corp. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more