Comerica Prepaid Card Complaint

Comerica Prepaid card department,

Government benefit payment card Unauthorized transactions/trans. issues California

On -/-/2015 as soon as my Social Security - Direct Deposit credited to my card, Direct Express suspended my card. I ca n't transfer my income to another bank, make purchases or view transactions online. On -/-/2015 I wrote Direct Express after viewing my - Statement ( postmarked -, had insufficient postage, and arrived - ). The - Statement showed unauthorized charges and credits which I outlined in detail in my letter. Direct Express did n't respond to my letter. On -/-/2015 my - Statement also had unauthorized charges and credits on it so I wrote Direct Express outlining them in detail, some of these came through my account on -, -, - after my - suspension which is n't fair to me. To date, unauthorized credits minus unauthorized charges total a $4.00 loss from my account. Direct Express charges me - cents per month for the paper statements which are checked by me for suspicious activity as soon as they arrive. I notify Direct Express as soon as I find anything wrong, in detail. Direct Express is holding 3 months of my income. Social Security advised me to contact Direct Express and so I did. I have followed instructions on my monthly statement. I watch the mail for anything from Direct Express, an Error Resolution Form, a replacement card, but they do n't respond. I have no other source of income. My card has been suspended since -/-/2015.