Ceannate Debt Collection Complaint

Federal student loan Communication tactics threatened to take legal action

Ceannate Debt collection department,

Federal student loan Communication tactics Threatened to take legal action Illinois

While the person 's voice did not seem threatening, when I called to offer a payment agreement the person on the other end said he could not accept the $50.00 per month I offered because there were government regulations. He did of course mention I could be subject to wage garnishment or a lawsuit. He said he could not work with me filling out a form. He said he would have a supervisor contact me, but I have still not received a call. I get the feeling of doom they are not working with me. I want someone to know even though I am contesting this debt I am trying to set up an agreement before I am threatened with a lawsuit or garnishment. I agree to pay - per month. It is what I can afford. Please get someone to work with me. Thank you.

Ceannate customer in Illinois
Oct 18, 2015

* Source: CFPB Complaint Database

Ceannate response to complaint:
Closed with explanation

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