NetSpend Corporation, a TSYS Company Prepaid Card Complaint

General purpose card Adding money

NetSpend Corporation, a TSYS Company Prepaid card department,

General purpose card Adding money Florida

I purchase per paid card added money, then they denied me from being able to use it. The only explanation that would give me was that the count was frozen. After the fact they took my money, but not allowing me to use it. They decided that I was able to receive my money back with in twenty days, as a check. Netspend prepaid will be the last time I will ever use this company

NetSpend Corporation, a TSYS Company customer in Florida
Oct 16, 2015

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyComplaint HistoryComplaints9/20141/20154/201510/201511/201512/20154/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyAdding money85.7%14.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdding money43.9%15.9%1.9%38.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau

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