JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Identity theft / Fraud / Embezzlement Florida

On -/-/2014 someone forge my name for $10000.00 on a check from a Chase Credit Card. This person deposited the check into her account at the bank she works at - - Bank, - -, FL ). I did not know about this until -/-/- when I was hit with a Balance Transfer Fee by Chase Bank. Filed a Fraud complaint with Chase Bank and they stated that this is NOT Fraud. Chase Bank refunded me the Balance Transfer Fee and later recharge me. Both Banks Chase and - refused to acknowledge that this was Fraud. This is Fraud under United States - - - -, - and -.