Capital One Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt was paid

Capital One Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid Florida

- - is attempting to collect on a debit they purchased from Capital One. They claim the account number from Capital One is - I know for a fact this is a misleading deceptive account number ( Violation of Federal Law ). The account I had with Capital One ended in -. I paid the account in full - of 2013. Capital One failed to properly record my payoff. Capital One tried thorough collection agencies and a law suit in small claims court to collect on the nonexistent debit. During the law suit regarding - of the accounts the true account numbers were reviled when their counsel requested a Motion for Summary Final Judgment. When I presented proof of my payments, the presiding judge denied the motion and immediately faxed copies of my bank statements showing the payments to Capital One 's counsel - and - ( motion was heard via teleconferencing ). Capital One 's counsel motioned for dismissal prior to trial and cased was closed. I have disputed the account, presented proof of payment to the courts and yet Capital One sold - of the accounts to -. How many times must I be harassed over a paid account? I wrote - after receiving their dunning letter with the facts only to receive an unsigned form letter on some nice stationary that states they have completed their investigation of my dispute and nothing changed. If they did truly review that would have found the account to be paid in full. If Capital One 's counsel failed to notify Capital One of the law suits outcome and or Capital One failed to notify Portfolio that is not my problem. - has begun a campaign of phone calls to my cell all of which are dead air ( Violation of Federal Law ). They call - day from - - -, TN another day from - - -, VA - -, VA and on and on.

Capital One customer in Florida
Oct 13, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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