The Huntington National Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

The Huntington National Bank Bank account or service department,

Checking account Account opening, closing, or management Ohio

I received a post card from Huntington Bank, stating that if I open a checking accounting plus a payroll direct deposit over next 60 days, I would receive $200.00 incentives. But I could not find it when I wanted to open an account. Then, I went to the local - branch. The manger searched their database and could not find any records of their mailing to me. He also tried to see any unused promotion codes that he could apply it to me. He did not find any. I went back home and - the promotion. I found that Huntington Bank website offered the same promotion but with $150.00 incentives. I applied for a checking & saving account online on -/-/2015. Everything went smoothly. I forgot the $150.00 until one day I received a message from the Bank, stating that if I could open a money market account, I would receive $100.00 incentives. This reminded me about my $150.00. On -/-/2015 ( - ), I called - from my cell and talked to a lady. She said that there was a problem in my initial application. She would initiate an investigation to find out whether there was an online promotion


mail ( even up to today -/-/2015 ). The gentleman that I talked to said that they were still investigating it and the information given previously was misleading. I was mad. I could smell that the bank was not sincere. On -/-/2015 - - ), I called - from my office. A lady answered me. She saw the time that I called but she did not find why I was calling for. She said that the promotion code that I entered was funny ''. It is funny if a wrong code was entered, the Bank would reject it immediately. She said that she would fill a form and expedite the investigation. To be honest, I am getting to lose the confidence in this bank. I filed a complaint - on -/-/2015 - Refer # - -. Today, - told me that the Bank required more time to investigate the matter. It has been 30 days since I initially filed the complaint to the Bank on -/-/2015. It is a simple issue. What is going on with the Bank?

The Huntington National Bank customer in Ohio
Oct 09, 2015

* Source: CFPB Complaint Database

The Huntington National Bank response to complaint:
Closed with monetary relief

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