JPMorgan Chase Credit Card Complaint

Balance transfer

JPMorgan Chase Credit card department,

Balance transfer California

Slate - chase - OFERRED 0 % INT FOR 15 MONTHS & NO FEES ON BALANCE T-FR FOR 60 DAYS- ( OR SO ) WAS THE - & WENT THROUGH FINE, next - $2800.00 never got to my bank, I first requested it on - & .chase said my bank returned it ( never got to my bank, they told me i had put the wrong act # on it. The number I put is by Personal bank act no. the suffix of which is the that they use for credit card aaccounts number. The bank would have known exactly where it went. Then chase accused me of putting my ck act # down & sited that for the reason my bank returned it. As I said, it never got to my bank.Kept checking, no info. they finally rec 'd the check on - did n't want to have any more checks floating arouind till I knew where the - almost $3000.00 - check went. I called many times to check on it and every time I called, they had no answers. In a very recent conversation they told me the $ was back in my act - or-/-/-.I had called after those dates & they said they still didd't know. had they told me it was in my account, I could have gone ahead with all my other transfers, ( but as far as I knew the $ was floating around somewhere.when they finally sent the check, they made the check $180.00? instead of - originally requested. So when my bank called & told me the check had arrived, I noticed I still had a balance on the card. Since it was past the 60 days, -though - errors were caused by chase, they charged me a balance trsfr fee. I asked them how do I get 15 months @ 0 %, they said you ca n't, even they caused it all. So now I have - that I get 15 mos on, the majoroty of the & gt ; $5000.00, will only get 12mos @ 0 %.

JPMorgan Chase customer in California
Oct 09, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with non-monetary relief

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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