JPMorgan Chase Balance Transfer Complaints

Review and analysis of over 116 complaints against JPMorgan Chase

JPMorgan Chase consumers have reported over 116 official complaints related to Balance transfer. Out of the 116 consumer complaints against JPMorgan Chase, 17% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.

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New Balance Transfer Consumer Complaints


JPMorgan Chase Credit card balance transfer

December 31, 2015 - The complaint is about Chase Slate Visa credit card. Opened the card based on the Chase advertising for a 0 % Balance transfer for - billing cycles. I called the credit card customer service and requested a transfer to my personal checking account. I was told that the transfer not allowed to checking accounts despite no restrictions were listed in the customer agreement and the customer service supervisor could not point to anything in the Chase credit card disclosure that states that. I want other consumers be aware of a false advertisement. ...

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JPMorgan Chase Credit card balance transfer

November 2, 2015 - I have tried to send a response to Chases resolution for two weeks and your server will not accept the message. When I push send the circle goes around for 10 minutes saying sending and then quits and says to long, log outChase did not refund the $3500.00 I paid with a check from my - account that I found a record of. This is what they called RELIEF Transferred payment to Checking Account $ -Yes that was correct however in the fine print they charged a debit to my Chase Freedom Account for that same $3500.00 +said I would owe them interest from - - when I made the payment on m...

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JPMorgan Chase Credit card balance transfer

October 14, 2015 - The Chase Freedom card offered a great deal for a 0 % APR balance transfer. We had about $ 2k in leftover wedding expenses that I decided to transfer over so I could take my time paying it off. Meanwhile, I used the card on our - honeymoon, mistakenly thinking that it it did not have - transaction fees. When I returned and paid off the honeymoon balance '' in full, they only applied half of my payment to the balance and the other half to the 0 % APR balance. ...

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JPMorgan Chase Credit card balance transfer

October 9, 2015 - Slate - chase - OFERRED 0 % INT FOR 15 MONTHS & NO FEES ON BALANCE T-FR FOR 60 DAYS- ( OR SO ) WAS THE - & WENT THROUGH FINE, next - $2800.00 never got to my bank, I first requested it on - & .chase said my bank returned it ( never got to my bank, they told me i had put the wrong act # on it. The number I put is by Personal bank act no. the suffix of which is the that they use for credit card aaccounts number. The bank would have known exactly where it went. Then chase accused me of putting my ck act # down & sited that for the reason my bank returned it. As I said, it neve...

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JPMorgan Chase Credit card balance transfer

September 23, 2015 - I applied for a Chase Slate credit card, advertised as having zero interest on balance transfers. The intent was to transfer a $20000.00 existing balance. I completed the information online and was informed that I was approved for a $5000.00 credit line, which I did not want because it was not sufficient to cover the existing balance that I wanted to transfer. I immediately called Chase and they said they would close the account, but it would show as a closed account. It should never show up at all as I would have never accepted this offer. I was never given the opportunity to reject the o...

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JPMorgan Chase Credit card balance transfer

September 14, 2015 - I have a card with Chase Bank ( Amazon rewards ), which I 've had for at least 7 or 8 years. I have managed this card very well and have utilized less than 20 % of my available credit limit. On or around -/-/15, I called into the customer call center to request a balance transfer option, as I wanted to transfer a higher rate balance to my chance card for a lower amount. The woman that I spoke to identified herself as a manager who informed me that she personally has a Chase Freedom card. She explained to me that while the option was not currently available on my online account, she would...

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JPMorgan Chase Credit card balance transfer

September 9, 2015 - In - 2015 I started to write to a girl -, that I met thru an on line dating site. I am retired a yr and tired of being alone. I sent her some cash using - - or - in - and - for her to get documents and be ready to move to the -. In our daily letters she mentioned early on that her dad was deceased for 5 yrs. In - she asked me to help with an issue, The story was that her deceased dad 's long lost business partner was here, -, and wanted to send to her cash for her elderly mom to live on there in -. She asked me to contact this fellow - and to work with him. ...

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JPMorgan Chase Credit card balance transfer

July 7, 2015 - I tried to transfer $140.00 from my CHASE Debit card to my checking account. Chase took the money out of my Debit card, but the money never made it to my checking account. The bank routing and checking numbers were verified and accurate, but there is no trace on this and Chase is not very helpful recovering or helping find lost funds. They put you on hold for 30 minutes or longer, fail to return phone calls, and are poor at following up on complaint. ...

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JPMorgan Chase Credit card balance transfer

June 19, 2015 - Every month charged interest when the purchase balance from the previous month is LESS then the payments made. Paid more each month than previous charges. The average daily purchase balance is Wrong. Its seem Chase Freedom is lumping the Promotional Balance Transfer offer, 0 % interest until 2016 into the Average Daily purchase Balance. Which is therefore charging interest. Interest should only be charged on the new purchase balances only, not the promotion balance transfer offer amount. The balance transfer offer is separate than purchase balance. What is a promotional - percent interest o...

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JPMorgan Chase Credit card balance transfer

June 10, 2015 - Want to transfer my high balance of $1900.00 to another account. Chase informed me it was not being offered '' at this time, which does n't give me a choice in HOW I pay my account off. ...

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JPMorgan Chase Credit card balance transfer

May 17, 2015 - every month chase give interest on my account every - of the month. but if i sent a payment before the - they hold the payment and make like the mailman deliver it late.By doing this it leave me with a higher monthly balance were chase can have extra interest. this month i sent in a payment a head of time .I call and my month balance was??? this was on -/-/2015.my payment sent in was on the - of the month.Now chase gave me interest on the - instead of the - were that payment would reduce my monthly balance at a lower balance. BY doing the - of the month the payment didnt sh...

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JPMorgan Chase Credit card balance transfer

May 17, 2015 - On - -, 2015 I enter Chase Bank located at - - -, - -, Fl. A Chase Relationship Banker Assisted in Processing a Balance Transfer in the amount of $170.00 plus a $5.00 transfer fee to my Chase Credit Card. On - -, 2015 the Balance Transfer was approved and completed and posted to my Chase Credit Card Account. On - -, 2015 I received a letter from - - Payments Investigations Stating - Cards received my Payment, but were unable to identify me having an account with - - to apply the Payment. On - -, 2015 I faxed - --Payment Investigat...

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JPMorgan Chase Credit card balance transfer

May 8, 2015 - Once or twice a month, Chase Visa Credit Card sends Promotional 0 % Transfer Balance Checks ''. I availed of the offer and used - of the checks to pay off some credit card balance in another card by depositing the check to joint account with my husband from where I paid online my credit card bills. Without due notice from Chase, the check was returned as unpaid due to insufficient funds. I have a credit limit on this Chase card in the amount of $6000.00. The promotional offer even offered to increase my credit card limit to $15000.00. I used and issued its promotional check for the amo...

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