Regions Bank Account Or Service Complaint

Regions Bank account or service department,

Checking account Account opening, closing, or management Alabama

My father a retired - year - - Veteran recently passed away and I went to his local bank, Regions, located at - - - - in -, AL to notify them ( and provide a death certificate ). I asked the bank to place a hold on his checking account to prevent any unauthorized debits while we completed the probate process and the bank personnel refused to do so. They were extremely rude and demanded that I provide letters of testamentary from the probate court, even though I was not trying to access the account.