Barclays Credit Card Complaint

Identity theft / Fraud / Embezzlement

Barclays Credit card department,

Identity theft / Fraud / Embezzlement North Carolina

On -/-/2015 I received a telephone call from Barclay Card -. They advised me by voicemail that they wanted to verify my information for a recent credit card application. They provided me with an identifying number : - and a return telephone # -. I have never applied to Barclay Card for a credit card. I telephoned Barclay Card and was put in touch with a security consultant. She asked for my identifying number. I gave her the number. She returned to the line and asked me for my DOB and SSN. I told her that since she had pulled up my information, she could tell me the information and I would verify if was me. She stated she could not do that. I asked to speak to a supervisor. Another female got on the telephone and basically re- invented the wheel. She told me the same information. At this point I hung up. I went into - - and saw that a hard credit inquiry had posted on my credit history. Earlier this year, person - - ) unknown had attempted to get a federal tax refund by filing a false tax return using my tax information and the IRS and FTC indicated this was an attempt at identity theft. I woul appreciate help in getting this removed from my credit report. Again, I have never applied for a Barclay Card credit card.

Barclays customer in North Carolina
Oct 05, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

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