Caliber Home Loans, Inc Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Caliber Home Loans, Inc Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Maryland

-/-/- my husband and I filed for Chapter - Bankruptcy. We had a 5 year plan and paid our trustee on time, never late for 5 years. We were discharged -/-/- While in the bankruptcy we filed for a loan modification with our lender -. After several months we were approved for a lower payment - - to - ) and our account was brought current. We had to get this modification approved by our trustee..which we did. -/-/- our loan was transferred to Caliber Home loans, who recognized and accepted our new payment amount of -. However, they failed to bring the account current, without our knowledge. Prior to our case being discharged, Caliber was sent a letter to notify the courts and trustee if there were any errors as we were due to be discharged. They did not respond. Our bankruptcy was discharged free and clear of any past due amounts. -/-/-, Caliber contacted us and said we were - behind and threatened to foreclose. They made us do a repayment plan to get caught us and NEVER HONORED OR RECOGNIZED THE modification to bring the account current, although we provided documentation. We have been struggling for11 months making double and triple payments on money that was not even due or owed. We want to keep our home and feel that Caliber did not honor what was approved by the courts and they failed to comply with the rules that a debtor needs to be notified prior to discharge of any discrepancy. We have suffered an enormous amount of stress and agony just to ensure we are back on track not to mention the house is over - over the amount it is worth. In addition, Caliber has reported late payments the entire time we have been with them even in the bankruptcy which I thought was against the law

Caliber Home Loans, Inc customer in Maryland
Oct 04, 2015

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with monetary relief

Consumer disputes how Caliber Home Loans, Inc handled their complaint

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