Dovenmuehle Mortgage Inc. Mortgage Complaint

Dovenmuehle Mortgage Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

Dovenmuehle was transferring our mortgage servicing to their other company, -, and we were in process with another lender in refinancing the mortgage. When the loan was paid-off in full, they reported it as a short sale, which has seriously damaged our credit. I called -, as their name is showing on my credit report with the short sale information under their loan # - RUSHMORE -. I USED THE PHONE NUMBER ON THE CREDIT REPORT UNDER THIS ENTRY. I SPOKE WITH THEM SEVERAL TIMES TODAY DOING WHAT I COULD TO GET THE FASTEST RESOLUTION TO THE INCORRECT INFORMATION. After faxing them the credit report to show what they had done, calling several times, I was n't getting immediate attention to this issue and asked for a manager, then they told me I had to call their other company - they are apparently related ) who transferred the loan to them, Devonmuehle. I called them and they were closed before - - - time.