Navient Student Loan Complaint

Non-federal student loan Can't repay my loan

Navient Student loan department,

Non-federal student loan Can't repay my loan Illinois

To begin my story, I decided to attend - School specifically - - - - - in -, Texas. At the time, I had just gone through a bankruptcy so I had to take out a private student loan which had a high interest rate to pay for college. Everything was ok at the beginning, I started to attend class and was doing very well. As I was attending class I was put on a payment plan by the - -, things were ok for a while but as school started to get more demanding I could not work as much and my payment plan with the school started to suffer. Because, I could not keep up with my payment plan, I was told by the administrative staff at the Culinary Academy that I was going to be withdrawn from the school for non-payment. The most disappointing aspect of all this was that I was - semesters from graduating!! So, after a long battle with the school, I start my - career, which needless to say was extremely hard. There was never enough money to pay off the private and/or federal student loans, so I had to keep putting my


I could no longer defer my payments. Since - or - I have been struggling to pay my student loans. At one point, I was so destitute I could not pay the loans and my credit was ruined by the loan provider ( - - - I finally reached out to them and they got my loans back on track so I would not default, however it was too late my credit had already been damaged. Since then, I have tried to keep up but the payments for my private loan and federal loan add up to about roughly $800.00 a month ... I just ca n't pay that anymore!! As of - I reached out to - which is now Navient and tried to work out a interest rate reduction and or payment amount reduction with Navient but they have yet to agree some relief!. They advised that me and my co-signer had to perform a financial analysis, which we did, only to be told that I did not qualify!! Which I do n't believe. As it stands right, I have a outstanding loan of about $69000.00 dollars and $40000.00 of that are part of the private loan and the private loan payment is $600.00 a month at almost 14 % interest. At this rate I will not pay off my loan until -, maybe even later ... I can not sustain this type of payment, I am going crazy!! it is really affecting my life. I am not sure what your organization can do to help, but any help would be much appreciated. The guess the most hurtful thing about all of this is that I did not get to graduate from college, I did not get a degree but I am still paying - dollars to an organization ( Navient, formerly know as - ) and having nothing to show for it. Sincerely, - -

Navient customer in Illinois
Oct 01, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
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