Encore Capital Group Debt Collection Complaint

Taking/threatening an illegal action sued w/o proper notification of suit

Encore Capital Group Debt collection department,

Taking/threatening an illegal action Sued w/o proper notification of suit North Carolina

They just called my husband out of the blue. Saying he owed the debt collection agency -. For a supposed debt made in -, Arkansas in -/-/--/-/-. We do n't even know what it could be at all. We think they scammed us but are not sure. They told us we had to pay half or else we would have to go to court. My husband paid them -. We want our money back if it is a scam.

Encore Capital Group customer in North Carolina
Sep 30, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Encore Capital GroupComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Encore Capital GroupTaking/threatening an illegal action78.9%21.1%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking/threatening an illegal action3.4%9.3%5.7%1.5%79.6%0.5%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
investor.relations@encorecapital.com
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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