U.S. Bancorp Credit Card Complaint

U.S. Bancorp Credit card department,

Identity theft / Fraud / Embezzlement California

I filed complaint ( - and - ), I received response from - - -, Office of the president, Card services, - - is not capable and understand the case neither the knowledge about what is steampod is, - - is hair straightener that it comes with water tank with base and comb with straightener itself they ARE NOT ACCESSORIES that you mentioned I did purchased it from-, they should came with unit and further more when logged in to - is not included in their product lists, when I purchased it I - the Steampod andfound few, the cheapest was from - and in the description DID NOT INDICATEDTHAT IS USES - PLUG neither the THE - knew it going to U.S.A and warningU.S A 's buyer that is uses different power source ( - volt ) and not shipped the unitwith missing parts and further more THE - knew the - rules that we will be stockwith unit and can not ship it back due to cost that IS FRUAD the intention to deceiveand causing financial injury is FRAUD, your department has to protect their client from such as this predators, US Bank must make sure that The -responsible for gettingdefective unit back and provide the shipping cost for their unit.