U.S. Bancorp Credit Card Complaint

U.S. Bancorp Credit card department,

Transaction issue California

On - I went into my branch of US Bank with - checks from the title co to pay of the outstanding balance on my US Bank credit card of $19000.00 and my US Bank auto loan of $7800.00. The teller deposited both checks into my credit card account, resulting in an overage on my credit card of - $7700.00. On -/-/2015 after numerous phone calls to card member services, getting placed on hold in excess of - minutes whilst waiting to talk to a supervisor, this issue remained unresolved. I electronically transferred this amount ( $7700.00 ) to my checking account. This resulted in my Credit card having a zero balance. I transferred $7800.00 from my checking account to my auto loan thereby paying it off. Later that same day the bank reversed the deposit of $7800.00 on -/-/2015 to my credit card, resulting in a debit of $7800.00 to my credit card. I have called card member services at least a dozen times nobody can tell me where they reversed that money to, or where that money is Requests for supervisor call backs have not been honored. This is missapropriation of a large amount of money $7800.00 and i respectfully request that you aggressively pursue this issue until it is resolved