National Enterprise Systems, Inc. Debt Collection Complaint

National Enterprise Systems, Inc. Debt collection department,

Federal student loan Communication tactics Used obscene/profane/abusive language Florida

I filed a complaint against -/- through this agency the case number is OMB # -. I did get a letter from NES offering a co-borrower release for $220.00 due -/-/- they acknowledge that they are a debt collector then say that there is $560.00 that I owe on the account. The letter they sent me is dated -/-/-. I spoke to someone at NES last week and I told them that I wanted - or NES to remove this account from my credit report because - has never accepted that I had an agreement with - - to pay $48.00 a month without having to bring the account up to date from when my nephew stopped paying for 7 months. My argument is that the account should have never been sent to a collection agency since I have been paying this account since -/-/-. Why did - think this account was not going to get paid? When did I give them an indication that I was not going to finish paying this account? Today I get a call from NES and it was the rudest call ever. The representative actually called my nephew a thief!!! What business does he


was n't paying. I have paid for 5 years I am not cheating anyone! He had no right to accuse my family member of anything especially since I have been making payments. Yes, I paid the - payment two weeks late but I also sent the - payment a week early. My father died on - - he was sick on - -, I was n't thinking about student loans - should - have assumed that I would no longer pay after sending in - of dollars. Should I be punished with a bad credit report because - felt the need to send it to an unscrupulous company that hires people that slander my family member because they really thought I would give up making payments? Something really needs to be done, this is abusive.