Portfolio Recovery Associates, Inc. Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Portfolio Recovery Associates, Inc. Debt collection department,

Credit card Communication tactics Frequent or repeated calls Illinois

Portfolio Recovery have a credit card debt that I had started to pay back in good faith ; arrangements had been made for an automatic withdrawal starting - 2015. I was forced to discontinue payments from - 2015 after losing my job, which they cancelled the payments, but since then they continually call at a bare minimum of 8 day intervals, and normally call every two days, even knowing I no longer have the ability to pay. Every time I tell them nothing has changed since the last time they have called, the response is always : Well, our computer automatically dials it. '' I want an immediate end to this harassment, I want them to be forced to discharge this debt if they continue harassing me! Different numbers come up on my caller ID, but the - prefix is most prevalent.

Portfolio Recovery Associates, Inc. customer in Illinois
Sep 28, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Complaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/2016010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Communication tactics24.9%75.1%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
Help@portfoliorecovery.com
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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