Capital One Credit Card Complaint

Capital One Credit card department,

Late fee Tennessee

In - of 2014, I stopped receiving statements/bills from Kohl 's Department store for my Kohl 's charge account and believed the balance ( less than $300.00? ) had been paid in full. There was, however, a small balance and Kohl 's continued to issue a $35.00 late fee on this account each month for 24 months ; the late fees now total over $840.00. At no point in this cycle did I ever receive any notice from Kohl 's that there was an issue with this account despite the fact they had our current address on file. This issue came to my attention last month. I 've reached out to Kohl 's in three separate phone calls and have asked that the late fees be removed but have not received any response.