U.S. Bancorp Prepaid Card Complaint

General purpose card Fees

U.S. Bancorp Prepaid card department,

General purpose card California

I received - ( - ) USBank Cash+ Bonus Rewards Cards in the mail some time ago, each valued at $25.00, for a total of $75.00. They were Visa cards. The first one has a Valid Thru '' date of -/-/-, the second -/-/-, and the third -/-/-. Apparently, though, these Valid Thru '' dates are not the actual expiration dates on the card. Instead, USBank helped themselves to $2.00 per month after 12 months had passed on each card. Even though the Valid Thru '' dates on the fronts of the cards said -/-/-, -/-/-, and -/-/-, in actuality, all three cards have been completely drained by USBank. This seems to me to be a deceptive business practice. A reasonable person would expect the Valid Thru '' date on the front of the card to be the date the card expires. The cards themselves appear as a standard Visa credit or debit card, with the card number, the customer 's name, and the Valid Thru '' date embossed and in silver on the front. I can give the - credit card numbers ( and attendant CVVs ) on request.

U.S. Bancorp customer in California
Sep 25, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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