March Motors, Inc. Consumer Loan Complaint

March Motors, Inc. Consumer loan department,

Vehicle loan Taking out the loan or lease Florida

I purchased a -/-/- - from March Motors. Buy here Pay here establishment. I paid $200.00 for the tag. My payment books shows - bi weekly payments of $240.00 and the last ( - ) payment of $170.00. The tag was only $170.00, leaving a credit of $20.00. My Florida Vehicle Registration shows hand written the credit will be applied to loan. -/-/-, I received pay off balance of $1300.00. I then asked for pay off balance again On -/-/- concerning my last payment per scheduled payment statement for -/-/-. I was informed by email on -/-/- by written attachment of $380.00 after making a payment of $240.00 the same day. Now according to the payment booklet, my last payment shows last payment of $170.00. At this point, I asked for itemized payment history. I would only receive statement of $380.00 until -/-/-. I have asked by email over and over for itemize statement, to no avail. Now after sending email to - of March Motors ( Cashier ) that I would be filling complaint to Consumer Financial Bureau, I finally received partial itemize payment statement. I also asked over and over, how when last statement shows $170.00. I have yet to receive an answer. This establishment will not allow grace periods, therefore how is that amount accurate? I have yet to see what are the late fees along with interest. I have emails along with documentation of my tag statement. It is not adding up. How is the last payment $380.00? Please assist so I can pay this vehicle off. I have documentations of payment scheduled printout, along with emails for my proof. Please assist. Respectfully- - -