SunTrust Bank Mortgage Complaint

SunTrust Bank Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Georgia

We purchased a home in - and were underwater by - ; received a modification which took months, but eventually had to list the home for sale in -. The process with SunTrust Mortgage took over a year and a half to resolve with them asking for $120000.00 to close. We said we did n't have that so then they asked for $60000.00 ; we could n't do that, but the bank said we would need to sign a promissory note at closing. We felt stuck and did not want to disappoint the buyers, so we agreed. Currently, we are ages - and - and still paying from our pensions on a house we had to short sale in - -. We need some advise and assistance. Thanks.