PayPal Money Transfers Complaint

Domestic (US) money transfer Wrong amount charged or received

PayPal Money transfers department,

Domestic (US) money transfer Wrong amount charged or received Ohio

On - -, I sent a payment of $400.00 through PayPal to my daughter. I, later that same day, sent another $400.00 in error because I did n't think the first $400.00 had transpired. I cancelled this last $400.00 and my daughter also refused the payment. Paypal continues to take that $400.00 out of my checking account regardless of assuring me that the payment was cancelled. They are now also taking an additional $400.00 out that was never received by my daughter. They tell me because my bank refuses payment they will continue to withdraw the funds even after it was cancelled and refused.

PayPal customer in Ohio
Sep 23, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

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