TCF National Bank Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

TCF National Bank Bank account or service department,

Checking account Making/receiving payments, sending money Alabama

I closed an account at TCF Bank - - - in - 2 months ago. I had an $0.00 balance. they were supposed to send a check. I have called them 4 times regarding the issue. It 's $0.00 cents! I am tired of calling them and them saying they sent a new check to me. They have my updated address and I never received it. It should not be this difficult. They are failing to communicate, send me this small check for closing my account, and I 'm tired of calling about it. This was the worst customer service I 've ever received closing an account. It should not be this difficult. - phone call to close and they send a check. Simple stuff but they are not doing it.

TCF National Bank customer in Alabama
Sep 21, 2015

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with monetary relief

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