TCF National Bank Making/Receiving Payments, Sending Money Complaints

Review and analysis of over 44 complaints against TCF National Bank

TCF National Bank consumers have reported over 44 official complaints related to Making/receiving payments, sending money. Out of the 44 consumer complaints against TCF National Bank, 16% were disputed by the consumer (i.e. the consumer was not happy with how TCF National Bank responded to their complaint) and 100% were processed in a timely manner. 36% of consumer complaints against TCF National Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.

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New Making/Receiving Payments, Sending Money Consumer Complaints


TCF National Bank Bank account or service making/receiving payments, sending money

April 2, 2017 - I am a retired - employee, and I get my check on the - of each Except if the - falls on a weekend, then I get paid on the following Monday. I have - friends who have accounts at - - and - who get their checks on the - regardless of the date. I bank at TCF. My bank then assess Over draft fees to my account, as I have automatic payments that come out on the - I would like to know why this happens....

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TCF National Bank Bank account or service making/receiving payments, sending money

July 21, 2016 - I had filed a fraud claim on a company that took money out of my account, and simply wanted to get my money back ( $190.00 ). I figured it would be easy since I had n't signed a contract, nor did I authorize the payment. Within the week, I was issued a credit of $190.00 to help me out until I get the refund, and a week later, the credit was withdrawn but yet to receive my refund. I was proceeded to be told that they had to notify the merchant about receiving the money, and that they had to give them 60 days to dispute the claim, and if it goes undisputed, I would receive my money. Within 3...

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TCF National Bank Bank account or service making/receiving payments, sending money

June 3, 2016 - I utilize TCF Bank 's online bill pay. TCF allows you to set a " deliver by '' date, which is great, except it rarely actually happens. Historically, my rent check is often delivered -3 days AFTER the deliver by date. I time my payments to correspond with my payroll deposits, to make sure that I am timely with my payments. I have payments going out biweekly. The payee in this case is my Chapter - Trustee, for Bankruptcy repayment. The payment that was to be delivered by - -, was sent on - -, and actually received on - - and then deposited on - -. Meaning that...

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TCF National Bank Bank account or service making/receiving payments, sending money

September 21, 2015 - I closed an account at TCF Bank - - - in - 2 months ago. I had an $0.00 balance. they were supposed to send a check. I have called them 4 times regarding the issue. It 's $0.00 cents! I am tired of calling them and them saying they sent a new check to me. They have my updated address and I never received it. It should not be this difficult. They are failing to communicate, send me this small check for closing my account, and I 'm tired of calling about it. This was the worst customer service I 've ever received closing an account. It should not be this difficult. - phone cal...

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TCF National Bank Bank account or service making/receiving payments, sending money

August 27, 2015 - TCF National Bank cashed a check for someone who stole it. The check was written to my cousin for her wedding two years ago. ...

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