Ally Financial Inc. Bank Account Or Service Complaint

Ally Financial Inc. Bank account or service department,

Savings account Account opening, closing, or management California

I applied for a Ally Bank online savings account. It was denied in an Ally letter with words unable to verify applicants identity ''. There was NO information error in my application. I supplied an email address that I 've had for 14 years, a telephone number that I 've had for 17 years, a street address that I 've had for 38 years, and a social security number that I 've had for - years! Ally noted in this refusal, that I was checked by -. I requested my report from - and received the report. An internet search reports this about - : -, the company that essentially does for checking accounts what FICO does for credit cards, stays relatively opaque. What - does is keep tabs on any missteps in your checking history - problems with overdrafts, or bounced checks, to name a couple. And when you want to open a new account, the bank will do a quick look at your - record to


no information found ''. In other words, no problem accounts about me found. Under inquiries initiated by consumer action '' - named - banks that I have present savings accounts with, that I have no problems with, and that I did not name in the Ally bank savings account form, because Ally did not request that information. So - clearly located my accounts, clearly tied to my social security number. Under social security number validation '', - reported - became available for issuance in 1960 in - '', in which both the date and the location ( Alabama ) is correct. So it is painfully obvious to me that there is nothing in the - report that indicated unable to verify applicants identity ''. That had to be an Ally decision. I called Ally customer support telephone number - times and online chat once. In all three cases they could not explain why my account was denied, and they REFUSED to connect me with anyone at Ally that could answer my question. Just today, I pulled my free annual credit report from -. It was flawless. In summary - reported : There are - potentially negative items in your reportYou have - accounts in good standing in your reportAlly does not require a minimum dollar amount to open an account, but did request how much I planned to deposit. I said $23000.00. Apparently my money is not green enough for Ally. I did a search on Ally bank application denied '' and found many pages of examples of other people being denied such accounts. It is becoming clear to me that Ally trolls for new accounts, and spends little to no effort in investigating any problems in such applications. The Ally directive is just get - applications, throw out - with no investigation. And stonewall anyone who tries to get clarification from Ally banking officials. It is becoming very clear from this lack of response and stonewalling, that this is not a bank that I want to deposit - ( or - ) of - of dollars with. So I ask does Ally have any concept of the destructive bad will they are creating? ''