Caliber Home Loans, Inc Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Caliber Home Loans, Inc Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Minnesota

Greetings, below is a copy of my Making Home Affordable appeal letter to Caliber Home Loans this week. it is my understanding that a service is not able to sell your loan while you are in the modification process. - - - did this -/-/- with my mortgage ( can you confirm, is this correct? See Below ). In addition - HUD certified counselors ran all my income and debt numbers and confirmed that I definitely qualify for a Making Home Affordable modification. - denied me for a HAMP modification twice using the same numbers that the HUD counselors approved me for HAMP modifications with. - now informs me that my home is in foreclosure and will not consider a HAMP modification. Numerous infractions occurred that violate the Minnesota Homeowner Bill of Right by Caliber Home Loans. Greetings, I, - - formally appeal the decision to deny a loan modification per the denial letter I received from Caliber Home Loans dated -/-/- The reason for modification denial states :


$3000.00 per month not previously provided ) plus any applicable commission attached. As - - - confirmed during our telephone conversation on -/-/-, he is sending a new modification package to me to re-apply for a modification. Per the receipt of letter I received dated -/-/-, from -, - - - law firm, Servicers are prohibited from referring a loan to foreclosure until a borrower has been determined ineligible for HAMP. Since there has not been a final determination regarding HAMP eligibility for my loan, and I am appealing Caliber 's decision and Caliber is prohibited from referring my loan to foreclosure until after it has been determined ineligible for modification under HAMP. Caliber is bound by the - - - service agreement with the United States Treasury Department. Caliber received my loan from - - - -/-/-, per the Office of the CEO and President of - - - and my single point of contact, - - -. My mortgage was under active review for a modification with - - - and the Office of the Ceo and President during the transfer to Caliber Home Loans on -/-/-. - - - assured me and promised that the transfer to Caliber would be seamless and that all modification documents were transferred to Caliber to continue the - modification in process. After I voiced numerous concerns about the transfer to Caliber while my - modification was in midstream, on both - and -, - - gave me her verbal assurance that my modification would proceed seamlessly and continue right where it left off with - - - and be diligently worked by Caliber Home Loans, and they will continue to work your file and modification right where we left off. with - - - and be diligently worked by Caliber Home Loans, and they will continue to work your file and modification right where we left off. I was skeptical, however - - was adamant that my - modification in process would continue seamlessly with Caliber on Monday, -/-/- after the transfer This was not the case and I was told by Caliber that they did not have any - documents, nor did they attempt to continue to continue the - modification in process.still have not received Caliber 's response to OPEN RESPA and QWR requests made on -.

Caliber Home Loans, Inc customer in Minnesota
Sep 18, 2015

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with explanation

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