RBS Citizens Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

RBS Citizens Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

My bank charged me $36.00 every time I used my Debit/credit card for a transaction when I did n't know my account was in overdraft. They never notified me that I was in an overdraft status. My overdraft fees are approx $320.00. I called and had them turn off my Overdraft Protection '' on the debit portion, but they sated that I cant turn it off on the credit card portion and I would continue to be allowed to charge and would just incur a fee of $36.00 each time I did so if my account was in overdraft.

RBS Citizens customer in Pennsylvania
Sep 18, 2015

* Source: CFPB Complaint Database

RBS Citizens response to complaint:
Closed with monetary relief

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