SunTrust Bank Mortgage Complaint

SunTrust Bank Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure South Carolina

I have been struggling to make my mortgage payments of $2400.00 per month. I have consistently been late, however, I have consistently made them. I am currently only 45 days late - - & - - and I am prepared to make the - payment, which will make me only 15 days late. I am currently paying 7.5 % interest. Suntrust is my loan servicer and - Bank is apparently my loan investor. I have filed all of the mortgage modification paperwork necessary. I would consider any option which would allow me to keep my home ; however, modification of my interest rate was really what I would prefer. I got a call yesterday, from Suntrust, informing me that they would not modify my loan. The only option they gave me was a short sale they did not offer me any other options. Unfortunately, because I have liens ( which I am servicing ) on my property, I can not sell the home. Also, because my mortgage payment just want from interest to interest and principal, I am unable to rent my home. Finally, I can not refinance because my credit is so bad. I want to keep my home


the monthly penalties and fees that I am being charged ( currently approximately $7000.00. ) Additionally, and as a second complaint, Suntrust has repeatedly harassed me by phone. I notified them in writing to not contact me any further. After written notification not to contact me by phone, they continued to call me repeatedly. In fact, they sent someone to my home - evening who left a note on my door telling me to contact Suntrust about my mortgage payment. ( see attached letter - If Suntrust files for foreclosure, I have every intention to countersue them - and - Bank, the investor ) for violation of state and federal law related to their repeated harassment. I need help ... .I can make the payments however as long as the interest rate is 7.5 % I will continue to fall behind, continue to incur ridiculous penalties and fees, and will fall into foreclosure. I am simply asking Suntrust and the investor to lower my interest rate. I have filed all the mortgage modification paperwork and the only option they gave me as to short sell the home. No other options were given.