Professional Recovery Management Debt Collection Complaint

Medical Improper contact or sharing of info contacted employer after asked not to

Professional Recovery Management Debt collection department,

Medical Improper contact or sharing of info Contacted employer after asked not to Tennessee

FO- Collection Center has been assigned to collect a debt for - - - in -, TN. This is for a medical procedure my husband had done. They communicate with us thru mail and also our cell phones. Today -, Fox attempted to contact me & my husband during our work hours on our cell phones. They chose not to leave a message. Was n't long when my husband received a phone call from HIS EMPLOYER that he needed to call a certain number!!! FO- COLLECTION CENTER has chosen to leave a message with my husband 's employer instead of on our personal phone lines, which they have, which does have working voice mails. Therefore, I 'm filing a formal complaint against them for unfair business practices. There was absolutely no need for them to leave a message with his employer. That could have been done when they called both our cell phones right before that!!! And as a side note, we have NO IDEA where they even got his employer information. We never gave it to them. This is very unfair and strong arming should be against the business practice of collections!!!

Professional Recovery Management customer in Tennessee
Sep 17, 2015

* Source: CFPB Complaint Database

Professional Recovery Management response to complaint:
Closed with explanation

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