Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

FHA mortgage Credit decision / Underwriting Massachusetts

Wells Fargo is refusing to drop PMI. In their response letter they stated, A new appraisal will not be taken into consideration '' and the original amortization schedule will be used. '' I feel this is unfair and deceptive. I was under the understanding that once my loan-to-value reached 78 % and or 5 years of on time mortgage payments I would qualify to have this extra charge removed. I have never missed a payment, nor been late. I have an impeccable history of payments and want help fighting the removal of PMI. To add, my loan is a FHA loan and refinancing is not an option at this time.