Amex Credit Card Complaint

Closing/Cancelling account

Amex Credit card department,

Closing/Cancelling account Texas

when my renewal for my membership fee from american express was up, i called and cancelled my card. i have a letter from them acknowledging my cancellation .they continually charge my card that membership fee and charge me late fees.they know say i owe them about - dollars all from a membership fee and late charges. i told them i dispute the charges and told them to send it to a collection agency so i can bring it to arbitration .they do nothing but continual to charge me late fees

Amex customer in Texas
Sep 12, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with monetary relief

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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