DriveTime Consumer Loan Complaint

Vehicle loan Managing the loan or lease

DriveTime Consumer loan department,

Vehicle loan Managing the loan or lease Colorado

Bought a car from DriveTme, Started having problem with car - days after purchase called them and tehy told me to take care to warranty repir shop was refereed to dealership because the shop I took the car to could not do repair because they did not have the rigt equipment. drive time told me to take to dealership and they would cover the cost of the repair.When repair was completed the said they had to do a review to see if they were goig to pay for it. The car was broken when sold to me. and they lied and said everything had been checked out on the car. The engine service light came on - day after I had the car Also the passenger air bag sensor was broken when the car was sold to me and this was not told to me Now i am without transportation and have medical problems ( - that I can not get to due to their failure to live up to their contract.. I am very disappointed worried what will happen because I am stranded due to their breach of contract. can you help??

DriveTime customer in Colorado
Sep 10, 2015

* Source: CFPB Complaint Database

DriveTime response to complaint:
Closed with explanation

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