Regions Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Regions Bank account or service department,

Checking account Problems caused by my funds being low Texas

I was charge over drafted fee of items that where - dollar or less. I had direct deposit set up for this account and I had over $350.00 with over draft fee for an items less the - dollars with. I spoke to them at the - telling them that I had this happen before and they did not charge and over draft fee for these items. But they said that the charges could not reversed even thought they had done it in the past. My complaint in that they are not consistent in what will have an overdraft fee and what will not. I willing to pay the amount owe but I not happy with paying over $350.00 over draft fee for something that they did not charge me before

Regions customer in Texas
Sep 09, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with explanation

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