U.S. Bancorp Prepaid Card Complaint

General purpose card Fraud or scam

U.S. Bancorp Prepaid card department,

General purpose card Fraud or scam Washington

I am in the process of rebuilding my credit after a bankruptcy, and US Bank told me that if I get a prepaid card, my account can be reviewed in - months with the likelihood that I will quality for a credit card. - months elapsed, I inquired, and they told me I had been given the wrong information and that I will likely be able to get a credit card after one year. - year elapsed, and I again applied for a credit card. The answer continued to be no, no, and more no. '' In the meantime, they collect fees on this card, and would continue to collect fees except for the fact that I just closed the account. While claiming this was a tool to rebuild my credit, it seems to me to be a bait-and-switch gimmick that just racks up money for the bank.

U.S. Bancorp customer in Washington
Sep 07, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints9/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/201512/20151/20163/20164/20165/20166/20167/20168/201610/201611/20161/20172/20173/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpFraud or scam39.7%57.4%2.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFraud or scam0.2%4.1%1.0%21.3%53.1%20.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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