PNC Bank Bank Account Or Service Complaint

Savings account Using a debit or ATM card

PNC Bank Bank account or service department,

Savings account Using a debit or ATM card Illinois

on -/-/2015 I checked my account balance to obtain what I had available. My available balance was $300.00 I withdraw $200.00 which left me a remaining balance of $100.00. I logged onto pnc.com website to obtain my balance and it stated that I only had $15.00 out $100.00. PNC charged $81.00 for a unknown fee and when I called to speak with a rep he was unable to specify what was the fee for. I have direct deposit and a total of $3000.00 deposit from my employer - and child support combine together and PNC NEVER charged me a sevice fee. I asked to speak with a manager since the Representative was unable to assist me. I was on hold for - and no one came to the phone. I 'm disputing those - charges of $81.00 and $4.00.

PNC Bank customer in Illinois
Sep 04, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

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