Regions Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Regions Bank account or service department,

Checking account Account opening, closing, or management Texas

Hi my name is - -, my husband - and I shared an account we opened in - -. We reside in - -, my mother in law lives in - -. Recently I went to the - branchin - - and made - deposits in the drive thr ough. The teller, - was extremely rude, making a wrong deposit for the in correct amount. She made me wait and I was the first customer. I was trying to help and advise her that she made an improper deposit. Also I was trying to takes care of another business related issue on my phone. Another lady came on the speaker yelling at mesaying, _your on your phone you need to get off '' the call was very important. I then advised her that it was business and that I will report the rude behaviour. The other lady screams ha you think you 're a banker. '' I drove off and continued my call and pulled across the street in the parking lot to write down information. I then called customer service and spoke with someone regarding the tellers. Then a police officer pulls behind me questioning me he then witnessed


n't do anything wrong to anyone then there 's nothing to be afraid of. I left a message for the branch manager - -. She never returned my call. I called - and spoke with someone, the lady made contact, then - called me yelling in my ear never affording me the opportunity to speak, hanging up in my face then she forced my account to be closed out of retaliation. She bragged about the people she knew and how she been banking a long time. This woman was rude and I am respectful ly request ing that someone address the matter and respond to me, if not I will call me back, and I would like the decision overturned.

Regions customer in Texas
Sep 04, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more