Flagstar Bank Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Flagstar Bank Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Nevada

In - 2008 when I bought my house that was listed for $190000.00 the bank told my real estate agent that in order for me to secure the house I will have to over bid and offer $210000.00, the bank mislead me to offer $18000.00 over the listed price, when home prices were actually dropping and no raising, and the bank knowing this approved the loan, after about 4 years my home value went down all the way to about $130000.00, at the time when the economy was really bad my employer changed my salary status from $- yearly to $- hourly. I took about 35 % pay cut and I was struggling making my mortgage payments so I was forced to ask the bank to help me to modified my home loan to avoid loosing my house, after months of fighting with the bank they approved a loan modification, but what they did, they added around $12000.00 to my loan debt, they gave me 4.5 interest rate and they reset my loan to 30 years again ... Right now after 7 years been paying my mortgage, my loan balance is $200000.00 and my home value now is around $180000.00,


for the last 2 years, I used all my savings, and I been living in credit in order to be able to pay my mortgage, but I came to appoint where I do n't have more savings or credit available or unused credit in order to continue paying my mortgage, I contact my bank for help but as always, they just keep me running in circles, requesting the same information - of times and loosing papers time after time without a concrete answer to solve or help me to keep my house ... I believe I was a victim of predatory lending, no just - but - times already with the same bank, and after all the money that the government gave to the banks to help people like me that is in trouble paying predatory mortgages, the only thing that in this case my bank does is profit more ... That 's why im requesting an investigation from your agency and review my loan and the modification that they did and why my balance still so hight and why the bank is giving me a hard time to do a real loan modification when a person like me really needs it and refuse to do it when I qualified for -.

Flagstar Bank customer in Nevada
Aug 25, 2015

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
Closed with explanation

Consumer disputes how Flagstar Bank handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more