AmeriCollect Debt Collection Complaint

Medical Communication tactics called outside of 8am-9pm

AmeriCollect Debt collection department,

Medical Communication tactics Called outside of 8am-9pm Louisiana

- - - - never sent me a bill for a ER visit that occurred on -. Yesterday, out of the blue, I received a letter from Americollect for $78.00 that went to collections from -. Yesterday, immediately after receiving a collections notice, I faxed and emailed both Americollect and - - - - requesting for debt validation. I have also filed a complaint with the - and the Louisiana General Attorney for - practices. Today, at -, I received a phone call and voicemail from Americollect . I know that it is illegal for collections agencies to call outside certain hours. Furthermore, I have already contacted them in writing, both by email and fax, that I would like debt validation and also notified them that I am in the process of filing a complaint against the original creditor.

AmeriCollect customer in Louisiana
Aug 25, 2015

* Source: CFPB Complaint Database

AmeriCollect response to complaint:
Closed with explanation

Created with Highcharts 4.2.3AmeriCollectComplaint HistoryComplaints11/20136/20148/201412/20146/20158/20158/201610/20162/20177/20178/20189/201811/201900.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmeriCollectCommunication tactics100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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