Bank of America Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Bank of America Student loan department,

Non-federal student loan Dealing with my lender or servicer South Carolina

I am receiving a bill from Bank of America for a student loan I do not believe I received. I have attempted to contact them many times including leaving voicemails, calling the BoA main number, and noone has been able to find this loan in their system yet I continue to receive a bill from them monthly.

Bank of America customer in South Carolina
Aug 24, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Bank of AmericaComplaint HistoryComplaints1/20143/20144/20143/20155/20158/20159/20155/20166/20168/201612/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of AmericaDealing with my lender or servicer100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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