Barclays Credit Card Complaint

Identity theft / Fraud / Embezzlement

Barclays Credit card department,

Identity theft / Fraud / Embezzlement California

A few months ago, I received a voice message apparently was about my Barclay Credit Card. I returned their call to clarify the matter, but the person I talked to started to ask for my personal information including my SSN. Knowing that I do n't have any credit card with Barclay, I readily said that I am not giving any information about myself because I do n't have any credit card with Barclay and I have no intention of applying for -. I continue to receive phone calls from them in which I did not pay attention for obvious reasons. Until I heard another voice mail that it was now under fraud investigation. Out of curiosity, I again returned their call. When I asked about the fraud investigation, the guy again started to ask for my personal information which I refused. I told him that I do n't have any credit card issued by Barclay and if there are applications under my name, they should not approved them. On - -, 2015, I received a mail from certain - - dated - -, 2015 informing me that their investigation has concluded and the fraud claim has been denied. That, I


I will not be responsible for the payment of any account relating to any Barclay Cards for it is obviously fraudulent. When I was checking my credit score yesterday via - -, I was so upset to learn that I have a past due account with Barclay amounting to $1700.00 which is now - days late with - missed payment and at 86.15 % credit utilization. Apparently, the account was open last - -, 2015 but was just recently reported to the credit bureaus. This account was only added to my credit report after my last update on - -, 2015. I immediately filed disputes to all - credit bureaus about this account. This fraudulent transaction had significantly affected my current credit score. Thus, this complaint.

Barclays customer in California
Aug 23, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with monetary relief

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