National Education Servicing, LLC Student Loan Complaint

Non-federal student loan Can't repay my loan

National Education Servicing, LLC Student loan department,

Non-federal student loan Can't repay my loan Massachusetts

I am a - currently in my last year of -. I have student loans with - companies, FedLoan ( ~ $ -currently in forbearance ) and National Education . I have been able to defer/forebear my loans during my training, as a - is not sufficient to make payments while supporting my wife and child. They have requested several forms over the past two months, of which i have sent to them and they have continued to reject. My loans are in delinquency currently and they have been unwilling to budge on their stance. I have explained to them that I will only need to defer payments until after - of 2016 at which time I will be employed as an - and my income will be substantial enough to pay off the entire $25000.00 balance with - - within a few months. They have requested on separate occasions, and subsequently rejected, a copy of my fellowship contract, a letter from my program director, as well as a letter from - stating the status of my Federal loans. During the period of obtaining these documents, and them being rejected, they have begun charging late fees. It seems that their strategy MAY be to make it as difficult as possible to defer loan payments so they can bill a late fee and continue to reject documents they specificaly request in order to force a payment. I am not trying to skirt payments on my loans. I just need to feed my family until -/-/- on my -. after which I will certainly be finacially secure enough to pay off the loan in a very short time. Thank you

National Education Servicing, LLC customer in Massachusetts
Aug 20, 2015

* Source: CFPB Complaint Database

National Education Servicing, LLC response to complaint:
Closed with explanation

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