Financial Management Solutions Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics threatened to take legal action

Financial Management Solutions Debt collection department,

Other (phone, health club, etc.) Communication tactics Threatened to take legal action Maryland

On - -, 2015 around - this morning I contacted FMS debt collection regarding a debt I have from an apartment. - gave me the information of what I owed. I later asked -, can I settle the debt, and he stated that the - - '' does not take settlements. I said, well if I pay half would they settle? - responded, they will only take settlements if it 's close to what I owe. I then asked - could this be removed from my report if I paid it in full, - response was Nah ''. I responded to -


was his boss, and he said the owner of the company. He also said that he will not give me his information because the owner does not talk with the debtors. He then slammed the phone in my ear. I then called to speak with - - -, Operations Manager and I was told she no longer works for the company. I asked for - - - and he said he 's not in this office. I then proceeded to call - - and left her a message at - on - -, 2015. I have yet heard a response from anyone.

Financial Management Solutions customer in Maryland
Aug 18, 2015

* Source: CFPB Complaint Database

Financial Management Solutions response to complaint:
Closed with explanation

Consumer disputes how Financial Management Solutions handled their complaint

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