SunTrust Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

SunTrust Bank Bank account or service department,

Checking account Account opening, closing, or management Florida

I paid $75.00 for annual fee on my checking account with Suntrust. This fee was paid for account benefits that include - - - reward for each $1.00 spent. However, they changed rules in - 2015 and now - - - reward will be rewarded for each $2.00 spent and they also limited the maximum award to - miles per month which makes this checking account absolutely useless for me. I paid $75.00 for the full year of advertised benefit and I am not getting it anymore so I believe that bank must refund me my annual fee for this year.

SunTrust Bank customer in Florida
Aug 10, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more