Bank of America Consumer Loan Complaint

Bank of America Consumer loan department,

Vehicle loan Managing the loan or lease Maryland

We purchased a car from a Bank of America account holder on - -, 2015. A BOA notary notarized the bill of sale and we paid off the loan. To date, we nor the seller have received the lien release from BOA. We are being told that the document is in the mail. It has been over a week and we have not been able to get the car titled in our name. They have our money, but are keeping us from using the car because we can not get it titled, registered and licensed in our name. This should not be happening in this day and age of technology.