Experian Credit Reporting Complaint

Credit monitoring or identity protection problem cancelling or closing account

Experian Credit reporting department,

Credit monitoring or identity protection Problem cancelling or closing account Maryland

After I reviewed my free credit report, Experian billed my credit card for credit monitoring services without my approval. I never subscribed to their services. They said it is in their terms and condition for viewing the free credit report. How can something be free if they make you pay for it and then bill you monthly. Trial membership that requires someone to call and cancel the membership should be forbidden.

Experian customer in Maryland
Jul 31, 2015

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with monetary relief

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