U.S. Bancorp Prepaid Card Complaint

U.S. Bancorp Prepaid card department,

Gift or merchant card Fraud or scam Washington

I bought - gift cards from my local grocery store - - - part of - ) issued by US Bank on - -, 2015. Each gift card was loaded with $500.00. Within a week of so of loading, the money was already drained from the card fraudulently. I filed a dispute with US Bank, the issuer of the card the moment I realized the theft. US Bank did not ask me to fax in copies of receipts until -/-/-, which I did promptly. So far, the only response I am getting from US Bank is we are waiting to hear back from the retailer where the funds were used.